I'm having trouble logging in, what do I do?
Check the spelling of your email address as well as your password - passwords are case sensitive.
Forgotten your password?
Click on the account icon in the website header and then 'forgot password'.
Type in your email address and click 'send request link. We'll send you an email with a link to reset your password, you will have 24 hours to action this before it expires.
Once you have received your new password email, click the 'change password' link.
Enter your new password into the appropriate field and enter it again to confirm. Click 'submit' to change your password. You'll then be logged into your account and we'll send you a second email to confirm your details have been updated.
If you do not receive your forgotten password email (and have checked your junk folders), or have any other problems please contact us.